Our mission is to make the world a kinder, more peaceful place where we can talk to each other...even about our differences.
As Featured In
Intro
Learn How to Talk to Each Other
Gain confidence communicating and have more productive interactions at work and more fulfilling relationships at home. Improve workplace communication and culture.
Online Courses
The Communication Protocol - Workplace
Our team identified specific tools from The Communication Protocol that we now use as strategies for having more productive meeting
Masterclass: Life Strategies For Wellness
Communication Protocol is a self-guided, to understand, and direct communication environment that equalizes teams and offers the ability to meet teams and people "where they are at
The Communication Protocol - Personal
This program was a chance for our company to raise the collective communication because we are all growing together. Now, we want to make it a part of our company culture and include it in our onboarding process
The Communication Protocol - Workplace
Our team identified specific tools from The Communication Protocol that we now use as strategies for having more productive meeting
Masterclass: Life Strategies For Wellness
Communication Protocol is a self-guided, to understand, and direct communication environment that equalizes teams and offers the ability to meet teams and people "where they are at
The Communication Protocol - Personal
This program was a chance for our company to raise the collective communication because we are all growing together. Now, we want to make it a part of our company culture and include it in our onboarding process
The Communication Protocol - Workplace
Our team identified specific tools from The Communication Protocol that we now use as strategies for having more productive meeting
Masterclass: Life Strategies For Wellness
Communication Protocol is a self-guided, to understand, and direct communication environment that equalizes teams and offers the ability to meet teams and people "where they are at
The Communication Protocol - Personal
This program was a chance for our company to raise the collective communication because we are all growing together. Now, we want to make it a part of our company culture and include it in our onboarding process
The Relationship Protocol®
This is your comprehensive, but easy-to-follow manual for having conversations with anyone in your life. There’s nothing fancy here –everyone can do it.
“The Relationship Protocol®" book teaches you Debra’s unique and proven communication model, the one she developed and continues to teach in her work and trainings.
You’ll learn how to use the Relationship Protocol® approach in your important relationships, both at home and at work. Included are many real-life examples that show you how to use the model with difficult interactions and everyday conversations.
Monetize Results
Lost Hours Per Week Due to Poor Communication
Business leaders estimate their teams lose an average of 7.47 hours per week to poor communication, almost 1 full work day.
That means that over the course of the year on a $15/hr employee, Poor Communication is costing your business $5826.
That also means that on a salaried employee at $100k/yr, Poor Communication is costing your business $18,672.
Cost per employee per calendar day
$47.37
Cost per employee per month
$1042.17
Cost per employee per year
$12,506
Cost per year: company of 50 employees
$625,300
Cost per year: company of 500 employees
$6,253,000
Figures in table above are based on business leaders estimating the loss of 7.47 hours of work per week due to poor communication and reporting an average salary of $66,967 for their teams.
Value of Lost Business Due to Poor Communication
Of 1 in 5 business leaders (22%) who report lost business as a result of poor communication, the vast majority (86%) estimate the value of business lost to be $10,000 or higher.
Program Results
Participants include employees & management, stats below from a sampling of 500 participants
Reported improved self-awareness
Reported an increase in confidence communicating
Reported improved self-awareness
Reported an increase in confidence communicating
Reported feeling more comfortable handling misunderstandings and better able to approach someone to talk about a sensitive or challenging topic
Reported giving others the benefit of the doubt more often than before taking the program. This shows they are approaching interactions more openly, focused on seeking a positive outcome, and having swifter and more productive resolutions of conflicts.
Reported feeling more comfortable handling misunderstandings and better able to approach someone to talk about a sensitive or challenging topic
Reported giving others the benefit of the doubt more often than before taking the program. This shows they are approaching interactions more openly, focused on seeking a positive outcome, and having swifter and more productive resolutions of conflicts.
Reported that the program helped them to be more effective communicators in the workplace
Reported they found the course material successful in teaching new and helpful tools for becoming a more confident and effective communicator
Reported that the program helped them to be more effective communicators in the workplace
Reported they found the course material successful in teaching new and helpful tools for becoming a more confident and effective communicator
Reported an increase in understanding the concept of commitment. This is a significant percentage when more than half of the participants reported understanding the concept of commitment prior to taking the program
Reported an increase in understanding the concept of commitment. This is a significant percentage when more than half of the participants reported understanding the concept of commitment prior to taking the program
Hi! I'm Debra Roberts
LCSW, a conversation expert, business consultant, and trauma consultant. I developed The Relationship Protocol®
communication model and The Communication Protocol®
online course for organizations. I can teach you how to quickly transform your communication skills, improve your organization, and connect with the important people in your life.
For more than 25 years, I’ve been a go-to-choice for organizations and individuals struggling to achieve more effective communication, because my approach is practical, offers immediate results, and it is transformative. I am a Licensed Clinical Social Worker with many years of experience both clinically and consulting with businesses. I am also a columnist for Inc.com and have been featured in other major media publications, including The New York Times, Real Simple, Business Insider, and The Cut.
Trusted by over 5000 clients and businesses.
What people say
Katelin Tinley
Our team identified specific tools from The Communication Protocol that we now use as strategies for having more productive meeting
Garrett Heaberlin
The Communication Protocol is a self-guided, easy to understand, and direct communication environment that equalizes teams and offers the ability to meet teams and people "where they are at
Christopher Coluccio
This program was a chance for our company to raise the collective communication because we are all growing together. Now, we want to make it a part of our company culture and include it in our onboarding process
Katelin Tinley
Our team identified specific tools from The Communication Protocol that we now use as strategies for having more productive meeting
Garrett Heaberlin
The Communication Protocol is a self-guided, easy to understand, and direct communication environment that equalizes teams and offers the ability to meet teams and people "where they are at
Christopher Coluccio
This program was a chance for our company to raise the collective communication because we are all growing together. Now, we want to make it a part of our company culture and include it in our onboarding process
Description
8 Weekly Lessons
8 pre-recorded lessons, including a Masterclass: Life Strategies for Wellness
Minimal time requirement
Fill-in personalized worksheets, and other helpful downloads
Easy to navigate
Flexible schedule. Will not interfere with workflow
Program is formatted to incorporate different learning styles.
Curriculum Information
8 pre-recorded lessons, including a Masterclass: Life Strategies for Wellness
Minimal time requirement
Fill-in personalized worksheets, and other helpful downloads
Easy to navigate
Flexible schedule. Will not interfere with workflow
Program is formatted to incorporate different learning styles.
Learning Outcomes
8 pre-recorded lessons, including a Masterclass: Life Strategies for Wellness
Minimal time requirement
Fill-in personalized worksheets, and other helpful downloads
Easy to navigate
Flexible schedule. Will not interfere with workflow
Program is formatted to incorporate different learning styles.
Program Snapshot
Imagine if your organization could:
Decrease expenses due to greater productivity, efficiency, and reduced turnover.
Have equipped managers to address challenges and difficult situations, give and receive feedback, and have more meaningful conversations.
Be more efficient with fewer mistakes, misunderstandings, and conflicts. Meetings are shorter and more productive.
Have more engaged teams with greater emotional intelligence, resilience, and commitment to the organization.
Video Proof
Cox Media Group
Cox Media Group
Dotcom Distribution
Dotcom Distribution
Our mission is to make the world a kinder, more peaceful place where we can talk to each other...even about our differences.
If you are ready to move forward, please book a discovery call now
